Serena Beach Resort & Spa - Mombasa
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Serena Beach Resort & Spa
Mombasa Shanzu
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.5/10
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.5/10
Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens.
All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom.
Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace.
A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club.
Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Family Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony. It is equipped with a TV, minibar and a private bathroom. ;
Superior King Room. This air-conditioned room has a bed surrounded by a mosquito net, and offers views of the garden. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Queen Garden View Room. This room offers a balcony with a view. It is equipped with a TV, minibar and a private bathroom. ;
Superior King Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony with a view of the Indian Ocean. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Twin Garden View Room. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds. ;
Junior Suite. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Room service
WiFi
Food can be delivered to guest accommodation
Golf course (within 3 km)additional charge
Kid mealsadditional charge
Internet services
Indoor play area
Swimming Pool
Key access
Outdoor pool (all year)
Happy houradditional charge
Physical distancing rules followed
Dry cleaningadditional charge
Sun loungers or beach chairs
Fitness classes
Divingoffsiteadditional charge
Karaokeadditional charge
Games room
Cooking classadditional charge
Airport shuttle
Access to health care professionals
24-hour security
Board games/puzzles
Coffee house on site
Linens, towels and laundry washed in accordance with local authority guidelines
Parking on site
Key card access
Free WiFi
Table tennis
Fishingoffsiteadditional charge
Swimming pool
Private parking
Invoice provided
Face masks for guests available
Beach
Family rooms
WiFi available in all areas
Car hire
Ironing serviceadditional charge
Airport shuttle (additional charge)
Game drivesadditional charge
Squash
Fax/photocopyingadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Spa facilities
Evening entertainment
Designated smoking area
Sauna
Children's playground
Concierge service
Laundryadditional charge
Tennis court
Outdoor furniture
Snack bar
Outdoor pool
Shuttle service (additional charge)
Process in place to check health of guests
Special diet menus (on request)
Billiards
Hot tub/Jacuzzi
Meeting/banquet facilitiesadditional charge
Facilities for disabled guests
Staff follow all safety protocols as directed by local authorities
Massageadditional charge
Luggage storage
Non-smoking rooms
Beachfront
Tour desk
Hand sanitizer in guest accommodation and key areas
Free parking
Parking
Entertainment staff
Fitness/spa locker rooms
Guest accommodation sealed after cleaning
Delivered food is securely covered
Shared lounge/TV area
Snorkellingadditional charge
Bowling
Kids' outdoor play equipment
Airport drop offadditional charge
Smoke alarms
Walking toursadditional charge
Sun umbrellas
Spa/wellness packages
Shared stationery such as printed menus, magazines, pens, and paper removed
Private check-in/check-out
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Business centreadditional charge
Minimarket on site
Wine/champagne
CCTV in common areas
First aid kit available
Fire extinguishers
Kid-friendly buffet
Air conditioning
CCTV outside property
Cashless payment available
Fitness
Fitness centre
Lockers
Baby safety gates
Yoga classes
Garden
Trouser pressadditional charge
Safety deposit box
Sun terrace
Daily housekeeping
Bar
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Spa and wellness centreadditional charge
24-hour front desk
Live sport events (broadcast)
Aerobics
Restaurant
Breakfast in the room
Darts
Packed lunches
Shuttle service
Terrace
Babysitting/child servicesadditional charge
Tour or class about local cultureadditional charge
Tennis equipment
Kids' pool
Screens or physical barriers placed between staff and guests in appropriate areas
Security alarm
Windsurfing
Breakfast takeaway containers
BBQ facilitiesadditional charge
Express check-in/check-out
Water sport facilities on siteadditional charge
Steam room
Currency exchange
Live music/performance
All plates, cutlery, glasses and other tableware have been sanitized
Airport pick upadditional charge
Personal trainer
Themed dinner nights
