Nairobi Serena Hotel - Nairobi
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Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
138
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.0/10
138
FR
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Standard Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Business Suite. The well-appointed business suites offer a separate bedroom with a King-sized bed, a sitting room with a work-space, a dining area with a table to accommodate four, a private veranda and a guest washroom in addition to the private bath. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Corner Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as winechampagne for guests. The unit has 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Air conditioning
Smoke alarms
Airport shuttle (additional charge)
Ironing serviceadditional charge
WiFi
Spa/wellness packages
Screens or physical barriers placed between staff and guests in appropriate areas
Trouser pressadditional charge
CCTV outside property
Coffee house on site
Hand sanitizer in guest accommodation and key areas
Sun loungers or beach chairs
Delivered food is securely covered
Fitness
Breakfast takeaway containers
Kid meals
24-hour front desk
Barber/beauty shop
Kids' pool
Parking
Restaurant
Dry cleaningadditional charge
Car hire
Shuttle service
Snack bar
Key card access
Tour desk
Meeting/banquet facilitiesadditional charge
Breakfast in the room
24-hour security
Staff follow all safety protocols as directed by local authorities
Linens, towels and laundry washed in accordance with local authority guidelines
Lift
Parking on site
Physical distancing in dining areas
Packed lunches
Invoice provided
Fitness centre
Garden
Non-smoking throughout
Process in place to check health of guests
Swimming Pool
CCTV in common areas
Spa facilities
Lockers
Free WiFi
WiFi available in all areas
Non-smoking rooms
Room service
Designated smoking area
Shared stationery such as printed menus, magazines, pens, and paper removed
Guest accommodation is disinfected between stays
Emergency cord in bathroom
Laundryadditional charge
Babysitting/child servicesadditional charge
First aid kit available
Food can be delivered to guest accommodation
Concierge service
Luggage storage
Soundproof rooms
Private parking
Airport shuttle
Facilities for disabled guests
Bar
Spa and wellness centre
Fire extinguishers
Free parking
Express check-in/check-out
Business centreadditional charge
Saunaadditional charge
Shuttle service (additional charge)
Safety deposit box
Wine/champagneadditional charge
Face masks for guests available
Wheelchair accessible
Use of cleaning chemicals that are effective against Coronavirus
Outdoor pool
Kid-friendly buffet
Fax/photocopyingadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Toilet with grab rails
Terrace
Security alarm
Sun umbrellas
Children's playground
Lower bathroom sink
Internet services
Spa lounge/relaxation area
Outdoor furniture
Swimming pool
Physical distancing rules followed
Outdoor fireplace
Currency exchange
Cashless payment available
Daily housekeeping
Massageadditional charge













