Nairobi Serena Hotel - Nairobi
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Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
138
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
8.9/10
138
FR
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Standard Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite Park View. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The well-appointed business suites offer a separate bedroom with a King-sized bed, a sitting room with a work-space, a dining area with a table to accommodate four, a private veranda and a guest washroom in addition to the private bath. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as winechampagne for guests. The unit has 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Private parking
Physical distancing in dining areas
Physical distancing rules followed
Air conditioning
Toilet with grab rails
Car hire
Fax/photocopyingadditional charge
Parking
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
Fire extinguishers
Spa and wellness centre
Outdoor furniture
Key card access
Breakfast takeaway containers
Outdoor pool
Barber/beauty shop
Laundryadditional charge
Delivered food is securely covered
Spa/wellness packages
CCTV in common areas
Invoice provided
Facilities for disabled guests
Shuttle service
Kid-friendly buffet
Security alarm
Packed lunches
Parking on site
Daily housekeeping
Wheelchair accessible
Designated smoking area
WiFi
Tour desk
Snack bar
Smoke alarms
Non-smoking rooms
24-hour front desk
Airport shuttle (additional charge)
Fitness centre
Express check-in/check-out
Soundproof rooms
Fitness
Bar
Emergency cord in bathroom
All plates, cutlery, glasses and other tableware have been sanitized
Free parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Face masks for guests available
Luggage storage
Staff follow all safety protocols as directed by local authorities
Meeting/banquet facilitiesadditional charge
Kid meals
Sun umbrellas
Restaurant
Massageadditional charge
Sun loungers or beach chairs
Breakfast in the room
Swimming pool
Children's playground
24-hour security
Currency exchange
WiFi available in all areas
Lower bathroom sink
Concierge service
Lockers
Kids' pool
Spa lounge/relaxation area
Garden
First aid kit available
Free WiFi
Terrace
Safety deposit box
Business centreadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Shuttle service (additional charge)
Spa facilities
Airport shuttle
Trouser pressadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Saunaadditional charge
Cashless payment available
Outdoor fireplace
Dry cleaningadditional charge
Food can be delivered to guest accommodation
Non-smoking throughout
Swimming Pool
Screens or physical barriers placed between staff and guests in appropriate areas
Lift
Process in place to check health of guests
Guest accommodation is disinfected between stays
Internet services
Coffee house on site
CCTV outside property
Ironing serviceadditional charge
Babysitting/child servicesadditional charge
Room service













